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| No Problems |
2009-01-06 08:13:23 |
| There are no known problems with our network. You may contact Technical Support at 613-547-6939 or 613-273-6939 (option 2 for both numbers), or reach us via email and MSN at support@kingston.net. Before contacting Support, ensure you are in front of your computer, know your login ID, and have any error messages you may have encountered. |
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| Minor Problems |
2008-12-29 22:00:29 |
| Some access points on the former RBS wireless network in Jones Falls, Whitefish Lake, Morton and Lyndhurst are down due to either power outages that are ongoing until as late as 4PM today, or misalignment caused by yesterdays wind storm. Network staff will be working on any access points for realingment issues, and monitoring the rest for the power to be restored. You may contact Technical Support at 613-547-6939 or 613-273-6939 (option 2 for both numbers), or reach us via email and MSN at support@kingston.net. Before contacting Support, ensure you are in front of your computer, know your login ID, and have any error messages you may have encountered. |
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| No Problems |
2008-12-29 08:12:03 |
| There are no known problems with our network. You may contact Technical Support at 613-547-6939 or 613-273-6939 (option 2 for both numbers), or reach us via email and MSN at support@kingston.net. Before contacting Support, ensure you are in front of your computer, know your login ID, and have any error messages you may have encountered. |
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| Minor Problems |
2008-12-25 09:06:15 |
| Some of our wireless customers in Inverary, Battersea, and the surrounding areas may not be able to connect. This is being looked into and we hope to have it repaired ASAP. There are no other known problems with our network. You may contact Technical Support at 613-547-6939 or 613-273-6939 (option 2 for both numbers), or reach us via email and MSN at support@kingston.net. Before contacting Support, ensure you are in front of your computer, know your login ID, and have any error messages you may have encountered. |
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| No Problems |
2008-12-24 13:57:15 |
| There are no known problems with our network. You may contact Technical Support at 613-547-6939 or 613-273-6939 (option 2 for both numbers), or reach us via email and MSN at support@kingston.net. Before contacting Support, ensure you are in front of your computer, know your login ID, and have any error messages you may have encountered. |
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| Minor Problems |
2008-12-01 11:18:55 |
The Nothern part of Area 1 Wireless is currently down. This includes Inverary & Sunbury.
Apart from this there are no known problems with our network.
You may contact Technical Support at 613-547-6939 or 613-273-6939 (option 2 for both numbers), or reach us via email and MSN at support@kingston.net. Before contacting Support, ensure you are in front of your computer, know your login ID, and have any error messages you may have encountered. |
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| No Problems |
2008-12-01 08:03:56 |
| Please note that there is an email circulating that is asking for your email id, password and date of birth. WTC Communications did not send this email and would not request this information via email at any time. If you have responded to this email, please visit http://www.wtccommunications.ca/mywtc and log into client care. From here you can change your email password. If you require assistance, please contact our support staff by calling 613 547 6939 option 2 or email to support@wtccommunications.ca. |
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| Minor Problems |
2008-11-24 08:13:58 |
Due to a power outage in Wireless Area 2, our service in that area is down as the moment. Please rest assured that we are working on this issue as we speak and should have service restored as soon as possible.
Please note that there is an email circulating that is asking for your email id, password and date of birth. WTC Communications did not send this email and would not request this information via email at any time. If you have responded to this email, please visit http://www.wtccommunications.ca/mywtc and log into client care. From here you can change your email password. If you require assistance, please contact our support staff by calling 613 547 6939 option 2 or email to support@wtccommunications.ca. |
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| No Problems |
2008-11-22 17:55:48 |
| Please note that there is an email circulating that is asking for your email id, password and date of birth. WTC Communications did not send this email and would not request this information via email at any time. If you have responded to this email, please visit http://www.wtccommunications.ca/mywtc and log into client care. From here you can change your email password. If you require assistance, please contact our support staff by calling 613 547 6939 option 2 or email to support@wtccommunications.ca. |
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| Minor Problems |
2008-10-30 21:53:49 |
DSL in the 273 exchange is down. ETR is tomorrow.
Also , please note that there is an email circulating that is asking for your email id, password and date of birth. WTC Communications did not send this email and would not request this information via email at any time. If you have responded to this email, please visit http://www.wtccommunications.ca/mywtc and log into client care. From here you can change your email password. If you require assistance, please contact our support staff by calling 613 547 6939 option 2 or email to support@wtccommunications.ca. |
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